Return & Refund Policy
Thank you for shopping with us. Please review our no return/cancellation policy:
- No Returns: All sales are final. We do not accept returns or exchanges for any products purchased from our website. Each item is made to order, so please review your order carefully before completing your purchase.
- No Cancellations: Once an order has been placed, it cannot be canceled. Since our products are custom-made to order, please confirm all details before finalizing your order.
- Damages and issues-In the rare event that you receive a damaged or defective item or if you receive the wrong item so that we can evaluate the issue and make it right. To verify the same we need the proofs such as in the form of live video recorded by the end-user. The video needs to be shared with us within 24 hours from the time of delivery along with an exchange request through email at smilenscribble@gmail.com
For any questions or concerns regarding our policy, please contact our customer support team at smilenscribble@gmail.com
Thank you for your understanding and cooperation.